Yes we accept order cancellations as long as it is done within 24 hours. This is because we have not shipped the items yet.
Once it has been shipped, we have already incurred product costs, and shipping costs that we can no longer recover, (we have not even begun discussing the ads cost we have spent to get you as a customer).
Unfortunately we cannot process a cancellation for you. A refund is also not possible at this point, and if you're also thinking of returning the items to us, you will only incur further shipment costs, and at the same time you're setting us up for a business loss. Let's not do that please? Let's be fair to each other and pay it forward.
For Flash Sale Promotions
Please understand that you are not charged for the order, you are merely providing us funds to ship the order out to you so you can receive your product samples. Once orders are sent out, we have already paid the courier, postal service, and have taken out stock from our warehouse to ship to you. We hope for your consideration and understanding if you cannot cancel your orders anymore.
We have given you our trust by sending you a product for free and we only ask that you repay that in return by not causing our business any losses, surely you would not like to experience the same happen upon yourself. Let's all follow the golden rule and make the world a better place.