Unfortunately we do not accept returns for promotional items. This includes the items in the Flash Sale and Product Promotions. Most of the products we offer are lingerie and intimates, I don't believe there is a business that allows returns of these kinds of items worldwide.
Along with this policy, we cannot refund items for the sheer fact that we already paid for the product, the ads, and the shipment to you. That's why we ask for you to cover the shipping, it's because we cannot absorb the cost further than the product manufacturing and advertisements.
If we do that, we'll go out of business fairly quick and we cannot continue this business model. Please note that paying for the shipping does not constitute an actual purchase of a product but rather covering the cost of getting a promotional item sent to you. The product is free, just that the shipping is not, because the couriers and your postal service or mailman charge for it.
We hope that before placing an order, you go through this FAQ and make sure you understand.